Don’t worry about things we’ve already lost

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From an article by Belle Beth Cooper in Fast Company titled 8 SUBCONSCIOUS MISTAKES OUR BRAINS MAKE EVERY DAY–AND HOW TO AVOID THEM …

“The term sunk cost refers to any cost (not just monetary, but also time and effort) that has been paid already and cannot be recovered. So it’s a payment of time or money that’s gone forever, basically.”

“The reason we can’t ignore the cost, even though it’s already been paid, is that we are wired to feel loss far more strongly than gain.”

For instance, if you buy a movie ticket only to realize the movie is terrible, you could either:

A) stay and watch the movie, to “get your money’s worth” since you’ve already paid for the ticket (sunk-cost fallacy)

or

B) leave the cinema and use that time to do something you’ll actually enjoy.

The thing to remember is this: You can’t get that investment back. It’s gone. Don’t let it cloud your judgment in whatever decision you’re making in this moment–let it remain in the past.

“If you find yourself in a hole the first thing to do is stop digging”

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From the web site Paul’s Tips…

“In many cases it’s true that you shouldn’t give up too early. But at the same time, it’s a wise person who realizes when their efforts are futile.

The idea that those who keep sailing ahead despite all odds and “damn the torpedoes” are the most successful is a seductive one, and it has a certain element of truth to it. But at the same time, successful people also know when the best path is to quit. It’s simply not true that being a “quitter” is synonymous with being a “loser” in every single case. It’s time that myth was shattered.”

“Consider what people think of you, but don’t be afraid of what people think of you.”

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Anders Holm, Comedian, “Workaholics” commencement speech at the University of Wisconsin-Madison …

“To get what you want out of life, all you can really do is find out who you are, and do that.”

“Practice being curious, want to know things, ask questions.”

“Consider what people think of you, but don’t be afraid of what people think of you.”

“If you don’t ask, you don’t get.”

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From a post titled Is there something you want? Why not ask for it

“One of the big differences that I’ve noticed between those who get what they want and those who don’t comes down to one simple behavior – whether they’re willing to ask for it.

Having the courage to ask for what you want can help decide whether you’ll have a successful life or not.

Whether it’s for a date, a raise, a new job, a friendship or simply a discount on something you buy – asking for what you want is a very powerful thing.”

These people love what they do, but they didn’t follow their passion down the road to job satisfaction — they brought it with them.

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From Mike Rowe, host of “Dirty Jobs” from The Best (and Worst) Graduation Advice You Never Heard…

“That earlier bit about ‘not following your passion’ doesn’t mean that you should take a job you’re not passionate about. It means you should be passionate about whatever job you take. And if you aren’t, act like you are anyway. Get in early. Stay late. Always volunteer for the skut work. If I’ve learned anything from Dirty Jobs, it’s that meaningful work can be found anywhere — sewers, maggot farms, funeral homes, oil rigs. I’ve met hundreds of very successful entrepreneurs who go home every day covered in crap. Literal, actual crap. These people love what they do, but they didn’t follow their passion down the road to job satisfaction — they brought it with them.”

“The minute you settle for less than you deserve, you get even less than you settled for”

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Maureen Dowd is credited with this quote. Informative article written by Rachelle Disbennett-Lee, PhD titled Don’t Settle …

“Settling is about not embracing what is best for you, and accepting what you really don’t want. When you settle, you accept less than you deserve. Settling becomes a habit and a way of life, but it doesn’t have to be.

People settle every day in every way. They settle for unsatisfying jobs, boring lives, and stale relationships. People settle in part because they don’t realize they can have better, or even that they deserve better. People also settle because of fear. Fear holds us back from embracing what we really want. According to Bo Bennett, “Every day, people settle for less than they deserve. They are only partially living, or at best living a partial life. Every human being has the potential for greatness.”

The only way to truly embrace your greatness is to stop settling. You have to stop settling for a job that isn’t challenging, a life that isn’t fulfilling, and relationships that are uninspiring. Life is way too short to settle.”

read more …

“Take too many pictures, laugh too much, and love like you’ve never been hurt because every sixty seconds you spend upset is a minute of happiness you’ll never get back”

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I can’t find the source of this quote but I’m still looking. Full quote …

“As we grow up, we learn that even the one person that wasn’t supposed to ever let you down probably will. You will have your heart broken probably more than once and it’s harder every time. You’ll break hearts too, so remember how it felt when yours was broken.

You’ll fight with your best friend. You’ll blame a new love for things an old one did. You’ll cry because time is passing too fast, and you’ll eventually lose someone you love.

So take too many pictures, laugh too much, and love like you’ve never been hurt because every sixty seconds you spend upset is a minute of happiness you’ll never get back. Don’t be afraid that your life will end, be afraid that it will never begin.”

“To excel at something, immerse yourself”

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From an informative post called 12 pieces of the best advice about money, life, and business …

“Dabbling in somethings doesn’t make you an expert. In order to become truly great at something, you have to live, breath, think, and dream it. Find every book you can read about the subject, start doing what they say, and teach others about it. You retain the highest percentage of what you learn when you share it with others.”

You have to appreciate the gifts that every day of your life will bring: Your family. Your friends. A beautiful sky at sunset. A perfect ear of corn in August. The first snowfall of the year. A baby’s tiny hand. Be grateful for the time you have and savor the joy that comes your way.

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Katie Couric, TV Journalist …

“The losses I’ve experienced have taught me something else: We are all terminal. You have to appreciate the gifts that every day of your life will bring: Your family. Your friends. A beautiful sky at sunset. A perfect ear of corn in August. The first snowfall of the year. A baby’s tiny hand. Be grateful for the time you have and savor the joy that comes your way.

The greatest discovery of my generation is that a human being can alter his life by altering his attitudes.

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The quote comes from Harvard psychologist William James. The advice below is from a post by Brian Knight titled The Power of Attitude …

“Your attitude is one of the few things in life over which you have total control.  Harvard psychologist Williams James: “The greatest discovery of my generation is that a human being can alter his life by altering his attitudes of mind.”   If you want to perform at your best, and if you want to maximize your happiness and fulfillment, then you must take control of the life-shaping power of your attitude.  Please understand: developing and sustaining a positive attitude is not merely a quick-fix motivational technique. It is a disciplined skill that must be practiced and learned.”

“Choose your battles wisely”

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From an article at SixWise.com called How to Most Effectively Pick Your Battles …

We’re all given a finite amount of time in a day, and it’s up to each of us to determine how to spend it. In relationships (with kids, with a spouse, and so on), we’re faced with many conflicts everyday, and you may be tempted to fight through each of these conflicts, to ensure you get your way, to prove that you’re “right,” or maybe just because you feel challenged. But most experts agree: choosing your battles wisely is a much better way of life than battling out every disagreement.

Although they may seem important at the time, most battles are NOT worth fighting.

According to Dr. Richard Carlson, author of Don’t Sweat the Small Stuff … and It’s All Small Stuff, “Often we allow ourselves to get all worked up about things that, upon closer examination, aren’t really that big a deal. We focus on little problems and concerns and blow them way out of proportion.”

It’s up to us to choose to either make a big deal or simply let it go, and, according to Dr. Carlson, if you learn to choose your battles wisely, you’ll be far more effective in winning those battles that truly are important to you.

Think Big. Start Small. Act Now.

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From an article titled THE ALL-AROUND WISDOM OF “THINK BIG, START SMALL, ACT NOW”

“THINK BIG. START SMALL. ACT NOW.”

That statement has stuck with me.

It is a simple and logical idea, really. With whatever you want to achieve in life, you should aim high and remove any false ceilings. But you should also acknowledge that any path to “big” involves starting “small” — taking a series of steps to move you gradually closer to your end goal. And even those steps begin with some kind of action, so why wait to begin?

“It is better to be alone than in the wrong company”

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I’ve seen this article It Is Better To Be Alone Than In The Wrong Company on several sites but I haven’t identified the source …

“Tell me who your best friends are and I will tell you who you are. If you run with wolves, you will learn how to howl. But if you associate with eagles, you will learn how to soar to great heights. A mirror reflects a mans face, but what he is really like is shown by the kind of friends he chooses.

The simple but true fact of life is that you become like those with whom you closely associate for the good and the bad. The less you associate with some people, the more your life will improve. Any time you tolerate mediocrity in others, it increases your mediocrity.

An important attribute in successful people is their impatience with negative thinking and negative acting people.”

It’s reckless, not virtuous, to blindly give people the benefit of the doubt.

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From an article titled Benefit Of The Doubt (Dr. Phil) …

“The world has changed, so the rules have to change right along with it…

There’s something we’ve been taught that just doesn’t hold anymore. What my parents taught me, what your parents taught you, just doesn’t work anymore; at least not like it once did… benefit of the doubt. We teach people that it’s a good thing to do, that it’s the Christian thing to do; it’s the positive thing to do to give our fellow man the benefit of the doubt. Why would you do that? Why would you give somebody you don’t know the benefit of the doubt? If we said “Ok, here’s what I want you to do… go out in your life and JUDGE everybody negatively” you’d go “I’m not going to do that”. Then WHY would you go out and judge them POSITIVELY?

How about we don’t do either?

How about we don’t give people the benefit of the doubt?

How about we just collect information and make an INFORMED decision in our lives instead of giving people the benefit of the doubt?”

“Focus on those things you do better than others”

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Advice is from Peter G. Peterson, Co-founder and Senior Chairman, Blackstone Group …

“Focus on those things you do better than others. That has been enormously helpful in defining our business strategies. For example, when we [Peterson and co-founder Steve Schwarzman] were setting up the Blackstone Group in 1985, many argued that Blackstone should invest in hostile LBO transactions. We felt that our advantage was that we were on friendly terms with many American CEOs and boards. So we took the contrarian position. We would only do strictly friendly investments. As a result, so-called corporate partnerships have become a major foundation – and a very profitable contribution – to our business.”

“My mom always told me to walk into a place as if I owned it”

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From a wonderful article at WomansHealth titled Mother Knows Best: 10 Tips from Mom …

“My mom always told me to walk into a place as if I owned it. By that she meant to walk in with your head up and high (with) confidence. I find that’s been excellent advice. If you act as if you’re not worthy (of the job, the man, the respect), others will prey on that. But if you act as if you’re really something, that attitude will be contagious and others will respond accordingly!”

—brendacollins    

You can’t choose what life hands you, but you can choose how you feel about it. You could either spend your time being miserable and feeling like a victim, or you could choose to look at life’s challenges as growing experiences and still find joy by choosing to spend time thinking happy thoughts instead of wasting all your time and energy feeling sorry for yourself or angry.

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You can’t choose what life hands you, but you can choose how you feel about it. You could either spend your time being miserable and feeling like a victim, or you could choose to look at life’s challenges as growing experiences and still find joy by choosing to spend time thinking happy thoughts instead of wasting all your time and energy feeling sorry for yourself or angry.

“Be polite, don’t try to be friends with everyone around you. Instead, spend time nurturing your relationships with the people who matter most to you.

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From a post titled 60 Ways To Make Life Simple Again …

1. Don’t try to read other people’s minds. Don’t make other people try to read yours. Communicate.
2. Be polite, but don’t try to be friends with everyone around you. Instead, spend time nurturing your relationships with the people who matter most to you.
9. Surround yourself with people who fill your gaps. Let them do the stuff they’re better at so you can do the stuff you’re better at.
44. Spend time with nice people who are smart, driven, and likeminded.
60. Make mistakes, learn from them, laugh about them, and move along.

“Rule 4 of Work: Carve Out a Niche For Yourself”

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By Richard Templar Rule 4 of Work: Carve Out a Niche For Yourself  and appeared in the Financial Times …

“The easiest way to get noticed at work (at least in the positive sense) is to find some specific way in which you are uniquely talented and use it to your advantage. Exceptional ability in a specific area will help you stand out more to the people who can promote you.”

“Carving out a niche means spotting a useful area that no one else has spotted. It might be as simple as being great at spreadsheets or report writing. It might be, like Mike, knowing something no one else does. It might be being brilliant with scheduling or budgets or understanding the system.”

Link to article …

“Arguing Is Pointless”

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From Peter Bregman of the Havard Business Review Blog Network titled Arguing Is Pointless …

“Think about it. You and someone have an opposing view and you argue. You pretend to listen to what she’s saying but what you’re really doing is thinking about the weakness in her argument so you can disprove it. Or perhaps, if she’s debunked a previous point, you’re thinking of new counter-arguments. Or, maybe, you’ve made it personal: it’s not just her argument that’s the problem. It’s her. And everyone who agrees with her.

In some rare cases, you might think the argument has merit. What then? Do you change your mind? Probably not. Instead, you make a mental note that you need to investigate the issue more to uncover the right argument to prove the person wrong.”

“Often wrong, but never in doubt”

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Posted as a comment by Jack at Morality and Ideology …

I have an operational rule that I use in my own life. “Often wrong, but never in doubt.” I don’t mean that as a joke. In order to accomplish anything, you have to execute with confidence and certainty. On the other hand, you have to recognize that you will often be wrong. That means you must be willing to change. I know it is a paradox in theory, but it works in practice.

The more a person is committed to a goal … the more negative compared with positive feedback will be efficient.

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From a post titled “When Is a Negative a Positive?” on Freakonomics.com.

Ayelet Fishbach of the University of Chicago …

“The more a person is committed to a goal — and by that I mean the more someone thinks that they absolutely have to do it, they like doing it, it’s important for them to do it — the more negative compared with positive feedback will be efficient”

Heidi Grant Halvorson, associate director of the Motivation Science Center at the Columbia Business School …

“Look, doling out negative feedback is not fun. It’s embarrassing. We feel terrible. We feel guilty.  So we love hearing, ‘Hey, maybe I don’t have to give negative feedback,’ ‘Maybe I can just say positive things!’  ‘If I just keep saying positive things, then somehow this person will work to their fullest potential and everything will turn out fine.’ And that just turns out to not be the case.”

Toughness has nothing to do with size, physical strength or athleticism … I believe that toughness is a skill, and it is a skill that can be developed and improved.

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From the book titled “Toughness” written by former Duke basketball player and ESPN Analyst Jay Bilas …

Toughness has nothing to do with size, physical strength or athleticism. Some players
may be born tough, but I believe that toughness is a skill, and it is a skill that can be developed and improved. Michigan State coach Tom Izzo always says, “Players play, but tough players win.”

The best advice I’ve ever been given is to cut all the negative people out my life, it makes you feel so much happier and independent.

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From an article by Ashley Fern titled The Types Of People You Need To Cut Out Of Your Life In Order To Be Happy

Nothing changes until we do; we cannot expect the situations around us to alter if our personal behaviors do not change. You must take responsibility for your demeanor and if it means distancing yourself from negative people, then so be it. You need to look out for yourself because when it comes down to it all, you only have yourself to blame for your failures and your triumphs.

These are the types of people you need to be wary of in life:

The Negative

If this person was ever happy or in a good mood, chances are he or she was severely intoxicated. Negative Nancy is that person who literally has the mentality of that angry old neighbor who complains 24/7. These people never bring anything positive into conversation or any social gathering. They constantly complain about every little thing, yet cannot propose any better, alternate plan.

The Judge

This is perhaps one of the worst kinds of people you could ever surround yourself with. Instead of being free and comfortable to act like the real you, you need to monitor your behavior, as this person is closely watching your every move. What kind of friend is this anyway if you cannot even be yourself around him or her? It is one thing to offer advice on certain behaviors, but it is quite another never to feel truly comfortable around your friend.

The Taker

This person will take, take and take while bringing absolutely nothing of value to the relationship. It takes two sides to have a great friendship, so if you think you are the one doing all of the work, it may be time to reevaluate your situation. It can be exhausting, frustrating and just downright hurtful if you are always the one making the effort, but as soon as you need something, this person is nowhere in sight.

The Manipulator

These people will do whatever they possibly can to get whatever they want out of any given situation. They have one priority in life and that is themselves. Actively try to disengage yourself from their manipulation, as failing to do so will only fuel their fire. As soon as you stop responding, the better off you will be.

The Unsupportive One

A good friend is someone who will support you in all of your endeavors even if he or she does not agree with you. Life is about making mistakes and learning from them so even if your venture does fail, you take that lesson with you into the future. Recognize where you went wrong and what you could’ve done to prevent such an error. The next time you try, at least you know which ways to alter your behavior. Don’t waste your time surrounded by people who don’t want to see you succeed or tear down your hopes and dreams whenever they have the opportunity.

“You don’t have to be smart, you just have to know who to copy”

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A quote from Laura Karet, an executive from Giant Eagle supermarket chain on CNBC’s documentary Supermarkets Inc: Inside a $500 Billion Money Machine Laura Karet

“We’re very fond of the term ‘search and reapply’. And actually something my grandfather used to say … you don’t have to be smart, you just have to know who to copy.”

Evaluate Your Life Each Day with One Basic Question: Did Today Matter?

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Article titled Evaluate Your Life Each Day with One Basic Question: Did Today Matter? from lifehacker.com …

She suggests that you ask yourself if today mattered in the grand scheme of things, every day:

…when you ask yourself this question, chances are you’ll know the answer intuitively. Did today matter? If so, great. Do more things like it tomorrow. Can’t remember anything in particular that made a difference? Well, better change it up.

It’s deceptively simple, yet one of the most important things you can ask.

Faking confidence is the key to becoming confident

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Advice from Grace Killelea, author of the new book The Confidence Effect …

“Having confidence leads to other behaviors; like speaking up, raising your hand, taking risks, having a voice at the table,” she says.

“Faking it” doesn’t mean being inauthentic, but consciously practicing a skill until it becomes natural. “It’s like muscle memory. You have to practice, you have to get through the fear part of it, until it becomes a natural habit,” says Killelea.

 

“If You’re the Best One in the Room, You’re in the Wrong Room”

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Article titled If You’re the Best One in the Room, You’re in the Wrong Room by Eric Ravenscraft from LifeHacker.com …

It feels good to be the best. You get recognition, a sense of accomplishment, and hopefully compensation. If you’re the best person in the room, though, you’re probably not getting challenged anymore.

Being the worst person in the room gives you motivation to get better so you’re not on the bottom anymore. However, being the top of your class probably means it’s time to move on to another class. No matter where you are, as long as you’re not afraid to challenge yourself, you can continue to improve and make yourself more valuable to the room.

“Let people know what you want, and then proactively work to achieve it”

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From a post titled Get Ready for Promotion – Showing what you can do . Communicate your desire. Here are some steps you can take to make your wishes known:

  • Identify a role or position toward which you want to work.
  • Using your knowledge of the organization, find out what experience and skills are needed to get that job.
  • Work with your boss to set performance objectives so that you can achieve the necessary skills and experience.
  • Network with people in the company. Let as many people as appropriate know what type of role interests you. Seek advice on how to prepare for that role.
  • Ask for the promotion when it becomes available. If you aren’t ready yet, use this as an opportunity to develop the skills you need.

“The number one criteria for advancement and promotion for professionals is an ability to communicate effectively”

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According to the Harvard Business Review, “The number one criteria for advancement and promotion for professionals is an ability to communicate effectively”

In the book ‘Everyone Communicates, Few Connect’, John C Maxwell writes “the ability to communicate and connect with others is a major determining factor in reaching you potential”. He defines “connecting” as the ability to identify with people and relate to them in a way that increases your influence with them.

“Make sure you are involved in a career that makes use of your top strengths”

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 The above quote comes from Leanna F. from a Linkedin post. More on the topic from an article written by Pat Ferdinandi titled What Are Your Strengths? …

“Why is this so important? Life is too short to be miserable for any length of time. You want to be useful and productive to your family, coworkers, and business. You want to be appreciated for your efforts. You are appreciated more if you find positions and companies that believe in your strengths.”

“Be the best prepared guy in the room”

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From a post titled The Single Best Piece of Business Advice I have ever Received. Advice from a banker with decades of experience chose to share this advice with the author of this post …

“He told me that if I wanted to succeed I had to prepare better; dig deeper to uncover the real risks; anticipate questions and objections in advance; and generally research more and speculate less. At one point he smiled and said – “Son, I’ve had a very long and successful career because I always aimed to be the best prepared guy in the room.”

This advice struck me like a thunderbolt and I never forgot it. Since that day 21 years ago it has been a bedrock principle for how I have operate. In times of uncertainty it has provided me with some protection from calamities occurring. It has reduced the number of “surprises” I encounter to a minimal level. Ultimately, it has stopped me speculating and providing opinions unless they are well-thought through.”

“You don’t know as much as you think you do. BUT you are capable of more than you can possibly imagine”

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Advice is from Michael Hyatt to the Owen Graduate School of Management students and an inspiring response by Lindsey Nobles…

“What I love about these two simple sentences is that they get to the heart of the two things that have the ability to limit my success in life, and in leadership.

Pride And Fear.

I NEED to be reminded that I don’t know as much as I think I know. I need to approach my days with humility. I need to learn the art of listening with an open heart, and an open mind. And I NEED to be reminded that I am capable of more than I can would ever dare to imagine.

My fear limits my possibilities, my dreams, and my faith.”

“the most important decisions you make are not the things you do, but the things you decide not to do”

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John Sculley, Apple’s former CEO talks about the “Steve Jobs methodology”…

“What makes Steve’s methodology different from everyone else’s is that he always believed the most important decisions you make are not the things you do, but the things you decide not to do.”

“Sometimes quitting is strategic, and sometimes it can be your best possible plan”

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From the a podcast titled “The Upside of Quitting” on Freakononmics.com …

“To help us understand quitting, we look at a couple of key economic concepts in this episode: sunk cost and opportunity cost. Sunk cost is about the past – it’s the time or money or sweat equity you’ve put into a job or relationship or a project, and which makes quitting hard. Opportunity cost is about the future. It means that for every hour or dollar you spend on one thing, you’re giving up the opportunity to spend that hour or dollar on something else – something that might make your life better. If only you weren’t so worried about the sunk cost. If only you could …. quit.”

Make sure that whatever you love doing is something other people don’t love to do.

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Career advice from Steve Levitt co-author of Freakonomics …

“Make sure that whatever you love doing is something other people don’t love to do. The worst thing in the world is to find some kind of job that everybody wants to do – like being a rock star.”

“You have to find something that is idiosyncratically something you love but everyone else despises. So if your dream is to be a garbage man, for instance, you’re guaranteed to have success in life.”

“The hardest thing to do is to start”

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Simple and concise advice from Rebecca …

“Which is to say, nearly every task seems more difficult in anticipation than execution. Discipline is easy once you have momentum. Going to the gym is hard when you have to plan on going to the gym, and easy when it is simply what you always do on Tuesdays and Fridays.

Make a habit of doing rather than not doing.”

See the ten things that keep us from getting started at a post titled Whats Stopping you from Getting Started by Dustin Wax.

“We Teach People How to Treat Us”

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From Dr. Phil’s book Life Strategies …

Own, rather than complain about, how people treat you. Learn to renegotiate your relationships to have what you want.

You either teach people to treat you with dignity and respect, or you don’t. This means you are partly responsible for the mistreatment that you get at the hands of someone else. You shape others’ behavior when you teach them what they can get away with and what they cannot.

‘If today were the last day of my life, would I want to do what I am about to do today?’ And whenever the answer has been “no” for too many days in a row, I know I need to change something.”

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From a commencement address delivered by Steve Jobs, CEO of Apple Computer and of Pixar Animation Studios, on June 12, 2005 …

When I was 17, I read a quote that went something like: “If you live each day as if it was your last, someday you’ll most certainly be right.” It made an impression on me, and since then, for the past 33 years, I have looked in the mirror every morning and asked myself: “If today were the last day of my life, would I want to do what I am about to do today?” And whenever the answer has been “No” for too many days in a row, I know I need to change something.

Remembering that I’ll be dead soon is the most important tool I’ve ever encountered to help me make the big choices in life. Because almost everything — all external expectations, all pride, all fear of embarrassment or failure – these things just fall away in the face of death, leaving only what is truly important. Remembering that you are going to die is the best way I know to avoid the trap of thinking you have something to lose. You are already naked. There is no reason not to follow your heart.

“Underpromise and overdeliver”

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From one of the best business minds ever … Tom Peters. I’m a huge fan of Tom Peters but I never have followed this advice. Not because I don’t trust or admire his judgement – but because I’m bored by the notion of “underpromising”.

The  “Underpromise and overdeliver” principle suggests it’s better not to promise something to your customer that you cannot keep than to under promise and to surprise your customer with good service.

I’ll admit, I’m torn on this advice but I tend to agree with this post by Chris Reaburn Service Rant: Underpromise, Overdeliver …

“Underpromise / overdeliver originated as a way for managers to advise their reports to manage expectations as an internal CYA, ensuring neither they nor their bosses would ever have to face the embarrassment of a missed commitment – a self-protective, “how to fulfill what is asked without failing / casting a negative light on our silo.”

The problem is that the first part of the equation gets fulfilled. Under committing is easy – it just means that you don’t promise to do as much as you know you’re capable of. But faced with someone not complaining about the level of care they receive, they forget to over deliver. Conserve resources. Get satisfied (lazy) delivering what is “good enough”. Ride the self-created perception of satisfaction rather than putting forth the extra effort to delight & surpass what the customer is expecting.”

Link to  post …

“Whenever you meet anybody, look for something nice to say about them, because even if they’ve got a hideous face they might have fantastic ankles or lovely hair, and compliments do cheer people up enormously.”

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Quote from author Jilly Cooper from a post titled The 101 best pieces of advice ever received …

“Whenever you meet anybody, look for something nice to say about them, because even if they’ve got a hideous face they might have fantastic ankles or lovely hair, and compliments do cheer people up enormously.”

“You can’t have everything you want, but you can have everything that matters to you”

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Quote from Marissa Mayer, Google’s Vice President of Location and Local Services on Callie Schweitzer’s blog on Huffington Post …

“…she believes there’s no such thing as burnout — you can work really hard for the rest of your life as long as you know what matters most to you and make sure you get that.

What causes burnout, she said, is the build up of resentment at having to give up what really matters. Is it dinner with friends on Tuesday nights? A movie with your husband on the weekends?

Whatever it is, make sure you get it because otherwise you’ll spend the rest of the week resenting what you didn’t get to have — what work deprived you of, and you’ll be less productive.